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Product Management
 
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The Inventory module has several functions to manage your products and services. This includes setting up and editing your inventory list as well as viewing stock availability and printing a price list. http://support.dearsystems.com/solution/articles/11000034845-product-and-service-management
Views: 7013 Dear Systems
Field Service Management Software: B2B Tech Topics
 
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Field Service Management is a system for coordinating field operations through a mobile workforce. To find field service management solutions for your work, visit: http://technologyadvice.com/field-service-management/smart-advisor/?utm_source=youtube.com&utm_medium=description&utm_content=field-service-management-software-b2b-tech-topics&utm_term=buyer&utm_campaign=explainer At basic level, this entails scheduling service orders, dispatching agents, and tracking vehicle locations and job status. To download a whitepaper about field service management: http://search.technologyadvice.com/field-service-management-buyers-guide?utm_source=youtube.com&utm_medium=description&utm_content=field-service-management-software-b2b-tech-topics&utm_term=buyer&utm_campaign=explainer Read the full article this video is based on here: http://technologyadvice.com/field-service-management/blog/what-is-field-service-management/ The right software solution helps automate these tasks and provide mobile access through a (usually) cloud-based platform. FSM has seen prevalent use in many different industries, but particularly those that employ mobile agents or contractors: waste management, utilities, telecommunications, public sector transportation, and even in-home healthcare. Image sources: Sales Navigator: http://www.salesnavigatorapp.com/ High-5 Software: http://www.high5software.com/wordpress/what-role-does-software-play-in-the-field-service-industry-part-1-overview/ BaseLoc: http://www.baseloc.com/hq/signin#vehicles/now/ PC Scale Technologies: http://www.pcscaletower.com/ The business technology marketplace is diverse, and most buyers struggle to determine which options are best for them. At TechnologyAdvice, we don’t think this should be such a challenge. That’s why our team is dedicated to creating quality connections between buyers and sellers of business technology. We help buyers make well-informed purchase decisions through comprehensive product listings, industry analysis and user-generated reviews. In addition to serving buyers, we work with vendors to grow their customer base through our unique demand generation programs. These programs improve product awareness by placing matched solutions in front of their ideal customers. Subscribe to our channel here: http://www.youtube.com/subscription_center?add_user=TechnologyAdvice1
Views: 7796 TechnologyAdvice
Customer Service Management (CSM) Overview
 
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Overview of the Customer Service Management (CSM) application. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. For best video quality, increase your player resolution to 1080p. This video covers: ♣ Activating the CSM application ♣ CSM interaction between customer and agent For more information on CSM, see: ServiceNow product documentation: Customer Service Management: https://docs.servicenow.com/bundle/istanbul-service-management-for-the-enterprise/page/product/customer-service-management/concept/c_CustomerServiceManagement.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us serve you better! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 13104 NOWsupport
4 Strategies for Product and Service Management - Course Overview
 
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Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW The Work Behind Sales When customers walk into a shop and look at the products for sale, they probably aren't aware of the level of work that is involved in getting a product onto the shelf. They want to pay a fair price for the item and expect it to fulfill its purpose. Millions, if not billions, of similar transactions happen everyday as products are bought and sold. Each product's journey to the market has been strategically planned, revised, and supervised in great detail. This process is known as product and service management. It is a managerial approach that companies use to understand how best to develop new products and services, and manage existing and mature ones. Product and Service Management The operations section of an organization deals with product and service management. How operations management interfaces with product and service management varies from organization to organization, depending on the industry and whether it's a product or service being produced. In this course, the complexities, differences, and nuances of product and service management, are presented in a deliberately scaled-back manner for instructional and training purposes. Interactions Product and service management has a key role to play in the operations management function. In addition, it often exerts influence on the marketing function. In an ideal situation, the idea for a new product will come from customers. Marketing will deliver the product concept to operations, where it will be designed, developed, and finally supplied to the market. Once the customer interacts with the product, marketing and sales become responsible for it again. To further your understanding of product and service management, this course covers the product and service life cycle, the development of new products, and how to manage existing and mature products. So, next, you are going to learn about the product and service life cycle. But before, you will have a short presentation of Udemy’s functionalities for a better learning experience. Thank you for watching, and see you there. Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW
Views: 59 Sorin Dumitrascu
BMC Remedy IT Service Management: Product Highlights, Innovations and Information (ITSM)
 
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Transform the enterprise IT department from a cost center to a value center. At BMC, we involved over 700 users from 160 customers to create Remedy 9, a revolutionary service management plaform that helps you deliver amazing service with a modern, social, mobile platform that puts insight at your fingertips, so you can be productive, all of the time, in any location. About BMC BMC is a global leader in software solutions that help IT transform business into digital enterprises for the ultimate competitive advantage. Keywords: Remedy ITSM, Remedy 9, Service Desk, ITSM, IT Service Management, Help desk
Views: 8548 BMC
BMC Remedy IT Service Management - Introduction to Data Management
 
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In the video, Karl Miller, the BMC Software Product Manager for Data Management, provides and introduction to the Data Management enhancements in BMC Remedy IT Service Management 8.1.00. To comment on this video, view it in the BMC Online Documentation Portal at: https://docs.bmc.com/docs/display/public/itsm81/Data+Management+usability+enhancements .
Views: 9666 BMCdocs
Product and Service Management - Introduction to the Product Life Cycle
 
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Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW Product and Service Management Activities Think of a product or service that your organization provides. Now think about the recurring activities that manage and support that product or service. These activities are known as product and service management. Your company might not classify these activities under the product and service management umbrella, but every organization carries out this management practice. Strategies for Products and Services This type of management is responsible for creating strategies for a company's products and services. To achieve this, product and service management is interlinked with the product and service life cycle. The product or service strategy needs to be tailored specifically to the requirements of the stage in the life cycle the product or service has reached. The Product and Service Management Process The product and service management process always begins with a new product or service idea. This process guides the product or service to the market and provides support to customers who purchase it. Throughout the course the term 'product' may be used in reference to both products and services. Product and service management is a vital process in both service and manufacturing operations. And, remember that whether a product is tangible – for example a laptop – or intangible – such as phone service support for laptop operation – it requires product and service management. Manufacturing and Service Operations Manufacturing and service operations both rely on product and service management to provide a complete beginning-to-end solution for their products. Examples of manufacturing operations include automobile manufacturers, laptop producers, and pharmaceutical companies. The same principles apply to a service environment and a manufacturing environment. So, regardless of the type of environment, the main principles of operations management will apply. More often than not, companies are combining both manufacturing and service elements in their product offering to remain competitive. A common example of this is in the computer manufacturing industry, where support services are also offered with the product. Importance of Product and Service Management By ignoring product and service management, your company runs the risk of failing to maximize a potentially successful product's potential or promoting a product with no market potential at all. Both outcomes result in losses for your company. Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW
Views: 406 Sorin Dumitrascu
4 Strategies for Product and Service Management - Effective Product and Service Management
 
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Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW Congratulations Congratulations! You just finished the Product and Service Management course! Product and Service Management Product and service management is the process of designing, creating, and maintaining a product or service through all stages of its lifecycle from the conception of a new product or service idea, to its design and launch, and later through its growth, maturity, and decline stages. This course provided a broad overview of the product and service management functions from an operations management perspective. More specifically, it walked you through the phases of product life-cycle and stages of new product development. This course also introduced some examples of strategies for managing existing and mature products and services. The Instructor My name is Sorin and I was your instructor. I worked for the last 10 years as a manager and trainer, in the public and private sector, and I shared with you what I have learned Learning Objectives After completing this course, you are now able to: understand the phases of the product life cycle and actions that should be taken at each phase, sequence the stages of the new product development process, make use of best practices in new product development, and employ strategies to manage existing and mature products and services. Thank You! So, don’t forget to leave a review and revisit for updates. Thank you for taking this course! And, see you in the next one. Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW
Views: 224 Sorin Dumitrascu
Product management vs Project management vs SDLC | Comparison and Relationship
 
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We will look into the relationship and difference between product life cycle management, project life cycle management and SDLC (Software Development Life cycle management) with a simple example in this video. First we will try to define, life cycle phases and major focus of each of these. Product management: Product life cycle management is the process of managing the entire life cycle of a product from inception, through engineering design, and manufacture, to service and disposal of manufactured products. Generally Product life cycle management has the following phases. Idea generation Idea Screening Business Analysis Product Development Test Marketing Commercialization Evaluate and refine Major focus of product life cycle management is, the features and functionalities of the product that it offers to the customers. Now we will look into Project management. As per Project management institute (PMI), Project can be defined as a temporary endeavor undertaken to create a unique product, service, or result. the temporary indicates the project has a define start and end time. Project management can be defined as the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. As per PMI, project management has five process group or phases as follows. Initiating, Planning, Executing, Monitoring and Controlling Closing. The main focus of project management is, to ensure the deliverable are meeting the requirements. Let's move on to SDLC life cycle management. SDLC can be defined as a process for planning, developing, testing, and deploying an information system. SDLC management deals with this managing the process associated with SDLC to build the IT system. Generally it has following 5 phases and according to the selected methodology these phases may or may not overlap. Requirements gathering Design Development Testing, and Implementation Major focus of SDLC management is, to build the system according to the specifications. Let me connect the product, project, and SDLC life cycle with a simple example. Lets imagine a scenario where company XYZ wants to launch a new online web store that helps the merchants to sell their products online. As a first step The XYZ company will start with the initial process of product life cycle management, idea generation, idea screening and business analysis are been performed and business cases are produced to support the launch of the online store. Now the company will start a new project for developing and launching the site. At this stage, the first phase of the project Initiation will be kicked off and project charter, stake holder register will be created. At the time project planning phase, SDLC life cycle starts. Also during the project planning phase, Software Development Methodology (SDM) will be chosen to implement the SDLC process and the software development starts. Normally entire SDLC will be contained in planning, execution, monitor & control phases of project life cycle. I would like to mention one point here. we can't exactly define at what phases of project management life cycle, the SDLC process will fit in, as the SDLC process might or might not overlap based on the selected software development methodology. So here I made an assumption of water fall SDLC methodology is followed. System development and launching process will start either at the planning, or slightly before that, and go through the execution and finishes at the monitoring and control phase. At this stage, SDLC life cycle ends. Next phase of the project is the project closing phase where the required documents will be submitted and the project will get closed formally. Though the project is closed here, still the product life cycle continues here. Product evaluation and refining is a continuous process and the product will be evolved further based on the customers feed back or through some analysis. Lets say, the company wants to roll out a mobile version of the application to the market. At this point of time one more project will be started and will continue the same cycle as mentioned above. So in a nut shell, a product life cycle will have many project life cycles and SDLC will be a part of the project management life cycle.
Views: 3286 Kavin Kumar
ITSM Overview | ServiceNow ITSM Process
 
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Provides a quick overview of the information technology service management (ITSM) process, as implemented in the ServiceNow platform. Demonstrates how the core applications—Incident, Problem, Change, Service Catalog, and Configuration—come into play as fulfillers handle and track service requests through to resolution. Applies to all supported ServiceNow releases as of Kingston. Role required: itil For best video quality, increase your player resolution to 1080p. This video covers: 00:28 Core applications 02:43 Service catalog 03:47 Incident management 08:15 Problem management 09:34 Change Management For more information on the ServiceNow ITSM process, see: ServiceNow product documentation: IT Service Management: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/it-service-management/reference/r_ITServiceManagement.html ITIL: https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/product/configuration-management/concept/c_ITIL.html Service Catalog: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogManagement.html Configuration Management: https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/product/configuration-management/concept/c_ITILConfigurationManagement.html Incident Management process: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/incident-management/concept/incident-management-process.html Problem Management process: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/problem-management/concept/c_ProblemManagementProcess.html#conceptoyg5sgy4 Change Management: https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/change-management/concept/c_ITILChangeManagement.html Agent Intelligence: https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/administer/agent-intelligence/concept/agent-intelligence.html Other documents: Investing in ITIL-Aligned ITSM Technology: https://www.servicenow.com/lpebk/investing-in-itil-aligned-itsm-technology.html Intelligent Automation Engine: https://www.servicenow.com/now-platform/intelligent-automation-engine.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us serve you better. Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 41855 NOWsupport
4 Strategies for Product and Service Management - About the Course
 
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Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW Product and Service Management Product and service management is the process of designing, creating, and maintaining a product or service through all stages of its lifecycle. It involves a wide range of operations, marketing, and sales related activities. These activities encompass the entire range of product life cycle – from the conception of a new product or service idea, to its design and launch, and later through its growth, maturity, and decline stages. Operations of Product and Service Management Operations aspects of product management are vital to the success of new and existing products and services. Every organization conducts product management activities, whether knowingly or unknowingly, that integrate operations, marketing, and sales functions to deliver desired products and services to customers. This course provides a broad overview of the product and service management functions from an operations management perspective. More specifically, it walks you through the phases of product life-cycle and stages of new product development. This course also introduces some examples of strategies for managing existing and mature products and services. The Instructor My name is Sorin and I will be your instructor. I worked for the last 10 years as a manager and trainer, in the public and private sector, and I will share with you what I have learned Learning Objectives The target of this course is anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization. After completing this course, you will be able to: match phases of the product life cycle to actions that should be taken at each phase, sequence the stages of the new product development process, match current best practices in new product development with their description, and and match strategies used to manage existing and mature products and services with examples of the ways they are used. Thank You! So, thank you for registering to this course. You will have video lessons, written documents, quizzes, examples and exercises, and a small course project. And, we are going to continue next with a course overview. Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW
Views: 335 Sorin Dumitrascu
Service Management system(english)
 
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Software for service centers.For Demo Please Fill Details here! https://goo.gl/qEHc9U
Views: 188 Anoop Thomas
4 Strategies for Product and Service Management - The Rationalization Strategy
 
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Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW The Rationalization Strategy Rationalization is the third strategy for managing existing and mature products, and it should be applied to all product lines. Rationalization seeks to keep the product lines operating in a lean and efficient manner, while also ensuring that they properly align with the long term goals the company has set for them. The rationalization process begins with an examination of a product or a product portfolio. The purpose is to identify where beneficial opportunities can be achieved and wasteful processes pruned. Rationalization Approaches There are three rationalization approaches: reduce product costs; discontinue the product; and increase product price to drive customers toward a new substitute product that the company has developed. Many companies would benefit greatly by removing products that fail to perform. Reduce Product Costs It might come as a surprise to learn that most companies with large product portfolios don't show a return on investment for all of these products. It's often the case that three or four core products perform well and support the other products in the portfolio. Discontinue the Product If a product is incurring losses or is nearing the final stage of its life cycle, a company could take the approach of either reducing the costs of the product, or discontinuing it. Increase Product Price Some companies are reluctant to embrace the discontinue the product approach. Operations managers don't want to get a reputation for quitting or giving up on products, so they persevere with poorly performing ones. It’s best to embrace rationalization when it makes sense. But don't be too hasty or eager when it comes to discontinuing products. Determining the Correct Rationalization Option To determine which rationalization approach to use, an operations manager should review and consolidate the company's product portfolio. Your answer may have included some of the following steps that should be taken when assessing each item in the product portfolio: list sales volume and sales revenue, identify commonality among products, determine variable costs, (...) Full course: https://www.udemy.com/4-strategies-for-product-and-service-management/?couponCode=PROMONOW
Views: 296 Sorin Dumitrascu
Excellence in Service Management by Kumar Sarkar, Product Service Manager at Tieto
 
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Presented by Kumar Sarkar, Product Service Manager at Tieto, on 16th of November in Miradore User Seminar 2017
Views: 254 Miradore
√√ Operations Strategies: Product design and development | iitutor
 
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https://www.iitutor.com Product design and development. It is important that businesses are looking forward. Although their core product may be popular with customers at the moment, this may not always be the case. Businesses must constantly upgrade their designs and products. During the product design and development steps, the following needs to be considered: Quality, Supply chain management, Capacity management and Cost. Product utility: The usefulness and value that a product has according to the consumer. The consumers perception of a product is very important at all stages. Service design and development: Services are very different from goods! How? They are intangible. Production and consumption occurs at the same time. When designing new or improved services the following needs to be considered: Explicit service? Implicit service? Will goods be required? Cost? Sometimes, services require goods. For example: Doctors need bandages. Cooks need food, Teachers need stationary. Often new technology can improve the service provided. Example: Robotic doctor.
Views: 5682 iitutor.com
Engine Management System
 
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The video attributes the detailed explanation of the recent technology used in automotive sector i.e., Engine Management System, optimum functions, the key parts like electronic fuel injection system, required sensors, electronic control unit, air induction system, fuel delivery systems, etc., and if proper coordination is maintained among these engine parts then one can expect better output as it is responsible to adjust the ignition timing and controls the running of an engine.
what is Service Management? | ITIL Exam Prep | ITIL 2011 Certification Training Online
 
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Simplilearn Solutions(http://www.simplilearn.com) provides IT Infrastructure LIbrary (ITIL) Certification Exam Preparation through a blended learning model of classroom training and online learning. Try our free exam prep resources : Free PMP, ITIL, Six Sigma Tests http://www.simplilearn.com/simplilearn/free-resources Prepare for ITIL Certification Training Exam Prep India: http://www.simplilearn.com/simplilearn/events/itil-training-india Transcript for what is Service Management? Let me begin by a quote from Peter Drucker, a renowned American management guru. 'Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.' Some time back, we defined Service Management as an effective and efficient, process driven management of transforming IT resources into valuable IT services. Let me explain this further by means of a diagram. As you can see in this diagram, it emphasizes the link that has to be preserved between the desired business outcomes and the services that Service Management is responsible for. So what do we mean by Capabilities, resources and other terms used in the graphic? • Capabilities are the functions and processes used to manage services. Capabilities are intangible assets of an organization and cannot be purchased but have to be developed and matured over time. • Resources is a generic term that includes IT infrastructure, people, money or anything else that might help to deliver an IT service. Resources are the tangible assets of the organization. Resources and capability put together constitute the Service Assets. For example, Email as a Service. The organization say, Google, providing this service needs to have some Hardware like Servers, Routers, Switches to relay emails and Software like GMail to let users read their emails. These are example of assets. They also need a capable team to manage these assets and the money required to procure these assets. But if Google's customers don't know how to get this email service, all of these assets goes waste. So how to get an email account, how to maintain it, Where to go for support if any issues occur are some of the critical underlying elements of delivering email service. These methods are called processes. We will touch them in a little while.But before that, let me explain two more terms, Performance and Value. • Performance is a measure of what is achieved or delivered by a system, person, team, process, or IT service. From our email as a service example, effective use by all users, Number of mails delivered to the intended recipients, etc are some of performance measure of email service. And• Value is a measure of the Return on Investments or benefits to the business. So going back to our example of Email as a Service. In older days, messaging used to happen through paper memos. If somebody had to convey a message, they would get it typewritten on a piece of paper and then a courier service would deliver it to the recipient. At some point in time, organizations realized the constraints this method of message delivery had on the organisational capability to deliver to its customers. Luckily for them somebody realized the constraints and invented email, which has since then revolutionized the messaging capabilities of the organizations'. The results of using this service allowed businesses and organizations to spread across geographies. It has contributed to faster decision making and execution due to speedier flow of information. And ultimately contributes to greater revenues and profits for the business or the organisation. Or in other words it has enhanced the Business outcomes.
Views: 17606 SimplilearnTraining
Fieldpoint field service management launches new product
 
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Fieldpoint is an enterprise field service and project management job costing system. The application is fully web based responsive in design so it runs on any device. Technician resources in the field, specific mobile applications for Apple and Android for both phones and tablets is also available. This video focuses on the resource planning and assignment of projects and jobs. http://www.fieldpoint.net [email protected] 1-866-336-5282
Views: 1868 Fieldpoint
Security Guard Service Management Software
 
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PHP based Security Guard Services Management Script
Java - Product Management System - Console
 
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Hướng dẫn viết một ứng dụng quản lý sản phẩm theo mẫu MVC.
Views: 7921 Ba Bống ^-^
Field Service Management Software Demo - Smart Service
 
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Looking for a better way to schedule jobs for your service technicians? See how dispatching works in the Smart Service field service management software system. Smart Service is a QuickBooks add-on, bolstering your accounting software with scheduling, dispatching, workforce tracking, and much, much more. This virtual tour of Smart Service will show you how your business can streamline operations and increase efficiency. To schedule a free demonstration, visit: http://www.smartservice.com/free-demo.html To learn more, visit SmartService.com or call us at 1-888-518-0818.
Views: 17889 Smart Service
Improve your field service management for a more connected customer experience
 
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Watch this webcast to learn how Service Manager, Sage 300 endorsed service and maintenance management solution from Technisoft, can help manage the resources, products and services your business offers. Access your data locally or from the field using mobile or Web technologies to save time, lower expenses, monitor profitability, increase productivity, and most important, improve customer satisfaction.
Product management system project in c#.net
 
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#productmanagementsystem,#csharpprojects http://shrinkybee.com/14ovWZ
Product Management Module | GST Inventory Management System
 
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In this video tutorial, we will see how to add, update and delete a product details in Inventory Management System. For more details or further assistance, Please log on to www.rrootofly.com or you can also call our support team at +91-7719357031/22/23.
Top Field Service Management Software Products
 
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I created this video with the YouTube Video Editor (http://www.youtube.com/editor)
Change Management Overview
 
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Provides an introduction to change management as described by the Information Technology Infrastructure Library (ITIL) framework. Demonstrates change management in the ServiceNow platform. Applies to all supported ServiceNow releases as of Jakarta. Role required: itil or change_manager For best video quality, increase your player resolution to 1080p. This video covers: 0:26 Introduction to change management 2:55 Types of change 4:04 Creating and working change requests 6:04 Improving efficiency through standard changes For more information on change management, see: Quick Start—An Overview of ITIL Service Transition: https://www.servicenow.com/content/dam/servicenow/documents/ebook/ebk-it-infrastructure-library-service-transition.pdf AXELOS ITIL Best Practices: https://www.axelos.com/best-practice-solutions/itil ServiceNow product documentation: Change Management: https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/change-management/concept/c_ITILChangeManagement.html Change types: https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/change-management/concept/change-types.html State model and transitions: https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/change-management/concept/c_ChangeStateModel.html Standard change catalog: https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/change-management/concept/c_StandardChangeCatalogPlugin.html ServiceNow knowledge articles (log in to HI): ITSM Process Guides: https://hi.service-now.com/kb_view.do?sysparm_article=KB0621384 ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us serve you better! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 30618 NOWsupport
Field Service Management in Odoo by SerpentCS
 
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Serpent Consulting Services Pvt. Ltd. (http://www.serpentcs.com) presents a solution field all businesses who are service based, location based and immediate call based. The solution is built on Odoo and the mobile application has been built on Android native framework.
Views: 2443 Jay Vora
Service Level Agreements (SLA)
 
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For best video quality, increase your player resolution to 1080p. This video provides an overview of configuring ServiceNow service level agreements (SLAs). This video applies to the Istanbul release of ServiceNow. It may apply to future releases as well. For more information on SLAs, see: ServiceNow product documentation: Service Level Management: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-level-management/concept/c_ServiceLevelAgreements.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us serve you better! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 23240 NOWsupport
Inventory Management System | Free Source Code Download and Setup
 
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Inventory Management System Free Source Code Dowload Inventory Manage System using PHP, Mysqli, jQuery-Ajax, Bootstrap Admin Register Admin Login Admin Dashboard Adding Categories, Brands, Products Managing Categories, Brands and Products Making Invoice Printing Invoice as PDF How did you reach here ? inventory system, inventory system php, open source inventory system, inventory management system, open source inventory management, php inventory management system, stock management system, php mysql inventory system, small bussiness inventory system, php inventory, simple inventory software, php projects, php inventory system tutorial, free online inventory management system, php project with source code, php projects for students, php projects free download
Views: 33732 RK Tutorial
Payroll Management Services and System by Sharp & Score HR Consulting Pvt. Ltd., Mumbai
 
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[http://www.indiamart.com/sharpandscorehrconsulting/] Sharp & Score HR Consulting Pvt. Ltd. is a the remarkable business enterprise thoroughly betrothed in manufacturing and supplying a wide variety of products and services which include E-Separation Exit Management System, HR Budget Management System, Human Capital Management System, Payroll Management System, Attendance and Leave Management System, Travel Management System, Recruitment Management System, Loans and Advances Management System. We also a service provider of Management Services, Employees Self Service, HR Mobile Application Services, HR Dashboard and Analytics Services, Learning and Development Services.
Views: 38 IndiaMART
ServiceDesk: CDW’s next generation IT Service Management Tool
 
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CDW together with their long established relationship with Ivanti are elevating ServiceDesk to the next level of solution delivery. With improved automation, visibility and control, Ivanti will enable CDW and your support teams to streamline work flows, obtain closer interaction with CDW services, and make smarter decisions. https://uk.cdw.com/it-products-and-services/services/managed-services/service-desk/
Views: 374 CDW UK
Managing Your Field Service Through Dynamics AX Service Management
 
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The Service Management area within Dynamics AX allows you to track all of your service order contacts and service orders for your customers, will track all of your time and expenses against the service orders, and will also pass any chargeable items to the receivables department for automatic invoicing to the customer.
Views: 11389 TheIBISinc
Next-Gen Service Management Enabled by AI, Automation & Machine Learning
 
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Cognitive Service Management is next-generation service management enabled by digital automation, artificial intelligence (AI), and machine learning that drives new levels of agility, productivity, and efficiency. Cognitive Service Management solutions include Digital Workplace, Remedy, and Innovation Suite. To learn more about Cognitive Service Management, visit bmc.com/it-solutions/cognitive-service-management.html. About BMC BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to fast track digital business from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82% of the Fortune 500 and serves more than 10,000 customers worldwide. Learn more at bmc.com.
Views: 2106 BMC
Powerful Online Business System to Market, Sell and Manage Products or Services Online
 
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WordPress Powered Online Business Solutions tailored to your Business Needs: Online Ecommere Store https://marketingpages.co/online-ecommerce-store/ Learning Management System https://marketingpages.co/learning-management-system/ Rental Management System https://marketingpages.co/rental-management-system/ Service Management System https://marketingpages.co/service-management-system/ Consultant Management System https://marketingpages.co/consultant-management-system/
Views: 49 Marketing Pages
UBC MBA Product & Service Management Career Track
 
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The Product & Service Management track shapes you into a leader who'll develop, introduce and sustain products and services in a range of private and public sector organizations, as well as managing collaborations among supply chain and channel partners. You will develop firm-wide perspectives for problem solving and an intuition for transforming consumer and business market insights into marketplace opportunities.. More information: http://bit.ly/PSMtrack
Views: 3435 UBC MBA
Integrated Service Management
 
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IBM® Service Management Suite for z/OS® offers a single point of control for systems management functions, such as visibility, control, and automation, for many system elements. It spans both the hardware and software enterprise resources in an IBM z/OS systems environment. The IBM Redbooks® Point-of-View publication describes IBM Service Management Suite for z/OS (SMSz), and identifies and provides information about its key components. This paper also describes the value that SMSz and these key components provide within the IT environment. For more information about Integrated Service Management and the PoV, go to https://ibm.biz/smszpov
Views: 814 IBM Redbooks
Odoo OpenERP 8 Rental Management System
 
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Access Demo Here -: http://www.pragtech.co.in/products/odoo-verticals/odoo-openerp-rental-management-system.html Rental Management is need of requirement for organizations which deals with the products, equipments, assets rented to the customer for specific time and get the returns after the tenure is over. Moreover, they need to track their repair and maintenance along with the serial numbers and finances involved during the lifetime of the rented period. Pragmatic Techsoft has developed a vertical / business solution which takes care of this requirement to cater service organizations to rent the equipment, product of every industry includes a feature rich package that provides you with reliable functions to manage your day to day business. This Rental Management is implemented in Odoo – Odoo OpenERP along with integrated functionalities of warehouse, RMO, recurring billing, payment tracking, follow ups etc. It also facilitates to analyse the equipment or product ROI based on Total Rent Collected for a specific period which is updated based upon the payment received against the invoice raised. Featured Industry Types Pragmatic Rental / Loan Management facilitates some of the following A) Aerial Equipment Rental B) Construction Equipment Rental C) Portable sanitation Rental D) Pump and Power Rental E) General Rental F) Machines and Maintenance Equipment Rental G) Preventive Maintenance H) Service Management Different features of the Pragmatic Rental Management Our industry has diversified faces and landscapes, so considering that Pragmatic’s Rental Management are flexible enough to handle rental business both small and large in every industry. We at Pragmatic had considered following key components of the Rental business and divided into i) Rental Operations ii) Repair and Maintenance iii) Warehouse and Inventory IV) Back office operations
3.1 Sustainable Product Service Systems innovation
 
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Resume: sustainability and system innovation Sustainable Product-Service System (S.PSS): an introduction S.PSS types S.PSS definition and main characteristics
Views: 208 lenses polimi
Taking service desks beyond IT with enterprise service management(ESM)
 
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In this webinar, you will learn about the latest enterprise service management feature in ServiceDesk Plus' cloud version. To know more visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Some of the key takeaways of the webinar includes: 1. Creating and setting up service desk instances for all your non-IT departments in under 60 seconds. 2. Establishing a central ESM portal that's accessible by all your end users, across all departments. 3. Implementing department-specific service management workflows. Using built-in templates and service catalogues for each department. Follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: http://www.facebook.com/servicedeskplus/ LinkedIn: https://www.linkedin.com/company-beta/2881115/ Google Plus: https://plus.google.com/+Servicedeskplus1
Views: 162 ManageEngine
Change Management | Creating a Change Request
 
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How to create a change request. Applies to the Jakarta release of ServiceNow. May apply to future releases as well. For best video quality, increase your player resolution to 1080p. This video covers: 0:22 Introduction 1:20 Creating the change request 3:14 Adding tasks and other information For more information on change management, see: ServiceNow product documentation: Change Management: https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/change-management/concept/c_ITILChangeManagement.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us serve you better! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 16032 NOWsupport
Service Catalog Administration Overview
 
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Provides an overview of ServiceNow service catalog administration. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin or catalog_admin For best video quality, increase your player resolution to 1080p. For more information on service catalog administration, see: ServiceNow product documentation: Service Catalog: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogManagement.html Service Catalog Management roles: https://docs.servicenow.com/bundle/istanbul-it-service-management/page/product/service-catalog-management/reference/r_ServiceCatalogManagementRoles.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Views: 28114 NOWsupport
UP Online Support Services Management
 
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Support Cases are not isolated islands, they happen in business context, UP Support Services shows you the large picture. UP Support Services is completely integrated with all other parts of UP Online Business Management System. Each support case can be linked to it documents, related project tasks, human resources and other customer activities. Support teams become more productive when they exactly know the environment that they support. UP Support Services maintains a full description of the customer environment, categorizing it to systems, products and parts, and linking these categorizations to the maintenance contracts and SLAs. Teams that use UP Support Service save a lot of time wasted in finding the right information from emails and faxes, and spend more time on effective high quality service and self development. Never miss a contract renewal date. Moreover, UP Support Services notifies support staff if the reported issue is not covered by an active maintenance contract, and suggests that such issues can be handled on time and material basis.
Views: 3127 upstreambusiness
BMC and Digital Service Management Webinar
 
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Please join Jason Frye, as he presents on BMC and Digital Service Management. In this webinar we will explore BMC’s strategy for empowering organizations on their journey towards Digital Services Management including an in-depth look at Remedy 9. Digital services are very different from the IT services of the past. They are expected to be mobile and highly intuitive, but evolve at a speed and operate at a scale we have never seen in the traditional IT world. People need to be productive on a whole new level by having information that’s relevant to what they are trying to do wherever they are. A digital business can compete with human productivity and efficiency gains that are truly spectacular. Jason Frye serves as the Vice President of Digital Innovation for ITSM at BMC, and as such have a strong passion for technologies and strategies that bridge the historic industrialization of IT with a modern consumerized, user-centric IT experience. He has recently co-lead the innovation, development and go-to-market for our award winning, leading-edge app, MyIT, which empowers employees to take control of their IT experience. Previously, he was responsible for all technical marketing functions across BMC's Enterprise Service Management portfolio and was the Sr. Product Manager for BMC's Cloud Lifecycle Management solution.
Views: 2833 BMC Communities

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