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How to Return eBay Item

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In this tutorial you are going to learn how to return an eBay item. Don't forget to check out our site http://howtech.tv/ for more free how-to videos! http://youtube.com/ithowtovids - our feed http://www.facebook.com/howtechtv - join us on facebook https://plus.google.com/103440382717658277879 - our group in Google+ Step # 1 -- Checking Whether a Return is Possible Go to eBay and make sure that you are logged into your account. At the top of the page click on "My eBay" and on the page that loads locate the item that you want to return. We are going to need to check the return policy of the seller to make sure we can return the item. Click on the item to view the original posting. Find the information about returns and click the "Read details" link. You will then be able to see whether the seller accepts returns, as you can see here they do. Step # 2 -- Accessing the Contact Seller Option Go back to the list of items and to the right of the item click the "More actions" option and select "Contact seller". On the page that loads click the "Returns" box then scroll down and check the "No, I want to contact the seller" option, and click "Continue". Step # 3 -- Contacting the Seller Enter a message to the seller informing them that you want to return the item. Click "Send" when you are done and you will now have to wait for the seller to contact you with details of their returns process and that is how to return an eBay item.
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Text Comments (17)
sandra hay (2 years ago)
Item returned to seller on 12/04/2017
Michael njoku (2 years ago)
Thanks so much, the eBay website says go to 'more actions' and choose 'refund item' (which is extremely elaborate (sarcasm)). Again, thank you.
Luke Fagan (4 years ago)
Does anyone one know how you get your money back if the item returned was bought with a guest account?
Tito Rj44 (4 years ago)
Nice tutorials, short, clear and easy to understand. Thanks
Jesse Martinez (5 years ago)
thanks man i was sorta lost on this been using ebay for years now but ive never had to return an item so thanks for the help!
HitsMetal (5 years ago)
So the seller asked me to ship item back through eBay message and gave address do I do it and what garentee do I have he/she will issue full refund plz help thanks
MathexVlogs (5 years ago)
Thanks this helped a lot  
Reina hosein (5 years ago)
How do you do it on your phone
Ramiro Prado (5 years ago)
how do u get the shipping label?
Alex Standall Fan (3 years ago)
+Ramiro Prado They should send it to you only if they accept returns.
ben chya (5 years ago)
What if the seller just told u to send it back? Just like that? How can u be sure that u will get the refund and the shipping cost
Adonis Haden (5 years ago)
is the narrator loki?
Maricruz Tafoya (5 years ago)
what if the seller doesn't respond back? what should I or could I do then?
Geographic [] (3 years ago)
@Welder Nate how do ask ebay to step in like can u please explain
Welder Nate (4 years ago)
@Maricruz Tafoya Get Ebay to step in.
You may ship it with the original package or the new one, and get delivery confirmation and insurance before sending the item back. You should reach agreement about shipping price or other issues with seller/buyer/customer.
Typegon (5 years ago)
So once the seller gives you the okay through a message reply, you just ship the item back?

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